Effective Date: 07/09/2023

This Privacy Policy describes how Renew Builders Merchants (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website, renewbuildersmerchants.co.uk (“Website”). By accessing or using our Website, you consent to the practices described in this Privacy Policy. Please take a moment to review this Privacy Policy carefully.

1. Information We Collect

We may collect and process the following categories of personal information:

1.1 Information You Provide to Us:

• Contact information (e.g., name, email address, phone number).
• Account information (if you create an account on our Website).
• Billing and payment information (if you make a purchase).
• Information you provide when contacting us through our Website or by email.
• Any other information you choose to provide to us.

1.2 Information We Automatically Collect:

• Log and usage data (e.g., IP address, browser type, pages visited, and time spent on the Website).
• Cookies and similar technologies (for more information, please see our Cookie Policy).
• Device information (e.g., device type, operating system, and settings).

2. How We Use Your Information

We use your personal information for various purposes, including:

• Providing and improving our products and services.
• Processing orders and payments.
• Communicating with you (e.g., sending updates, newsletters, and order confirmations).
• Responding to your inquiries or requests.
• Analyzing Website usage and trends.
• Complying with legal obligations.

3. Disclosure of Your Information

We may share your personal information with:

• Service providers and business partners who help us operate our Website and provide services to you.
• Law enforcement or other government authorities when required by law.
• Successors in the event of a merger, acquisition, or sale of assets.

We will not sell your personal information to third parties.

4. Your Choices

You have certain rights regarding your personal information, including:

• Accessing and updating your personal information.
• Deleting your personal information (subject to legal requirements).
• Opting out of marketing communications.

You can exercise these rights by contacting us at [insert contact information].

5. Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your data.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third parties before providing them with your personal information.

7. Children’s Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will indicate the most recent revision date. Please review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us on 01384 403 886 or sales@renewbuildersmerchants.co.uk

By using our Website, you consent to the terms of this Privacy Policy.